Payment Policies
Payment and Refunds
If the Service is made available on a paid subscription basis. Cepl Dba Unifinder.ai charges for plans with added capacity and agency connection provisioning. You will be billed monthly or yearly starting on the day of registration on the type of payment plan you choose. You can cancel at any time and You will not be billed again. Upon upgrading or downgrading your plan, you will be credited pro rata for the time remaining in the current billing cycle. Downgrading your account may cause the loss of features, or capacity of your account. Cepl Dba Unifinder.ai does not accept any liability for such loss. Prices of all Services, including but not limited to monthly fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time. In addition, special pricing may apply for customers with an exceptionally high number of Students or an unusually high monthly usage of the Service. Cepl Dba Unifinder.ai is not obligated to provide refunds or credits, but reserve the right to assess this on an individual basis

Cancellation and Termination.
You are responsible for properly cancelling your account. The account owner can cancel the account at any time by contacting us. There are no other means of cancelling your account. All of your content will be deleted from the Service within twenty-four (24) hours upon cancellation. This information cannot be recovered once your account is cancelled. If You cancel the Service, your cancellation will take effect immediately and you will not be charged again.

Cepl Dba Unifinder.ai reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any and all current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service and remove and discard any of your content in the Service, for any reason, including, if Cepl Dba Unifinder.ai believes that You have violated these TOS. Cepl Dba Unifinder.ai will use best efforts to publish on the Site or notify You about any planned downtime of the Service, and will use all reasonable efforts to contact you directly via email to warn you prior to suspension or termination of your account. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of Service, may be referred to appropriate law enforcement authorities. Cepl Dba Unifinder.ai shall not be liable to You or any third party for any modification, suspension or discontinuation of the Service.

Our Franchisees and Partner Associates can make online payments for various services offered by Charlie Eduserve Pvt Ltd through our website and web application – Unifinder.ai.
Unifinder.ai assumes no responsibility and shall incur no liability if it is unable to affect any payment instruction(s) on the payment date owing to any one or more of the following circumstances:

1. If the payment instruction(s) issued by You is/are incomplete, inaccurate, invalid and delayed
2. If the payment account has insufficient funds/limits to cover for the amount as mentioned in the payment instruction(s)
3. If the funds available in the payment account are under any encumbrance or charge
4. If Your bank or the National Clearing Centre refuses or delays honouring the payment instruction(s)
5. If payment is not processed by biller upon receipt
6. Circumstances beyond the control of Unifinder (including, but not limited to, fire, flood, natural disasters, bank strikes, power failure, systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force).

In case the bill payment is not affected for any reason, you will be intimated about the failed payment on the payment page itself.
One will be eligible for refund on application fees if :-
1. The student is not eligible for the desired University or
2. The program is closed for the intake the application is being made for
In such cases the amount will be refunded back to the same account/card from where the transaction had been initiated after deduction of any charges incurred for such transactions. The refund will be credited to your account within 10 working days of the request.

In case of any query you may contact our office at +91 8529100004 or write to us at admin@unifinder.ai